Facebook could be listening in on people’s conversations all of the time, .....
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Facebook is using smartphones to listen to what people say, professor suggests
The company says that it does use peoples' microphones, but only to help them out – and there’s an easy way of turning it off
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Facebook could be listening in on people’s conversations all of the time, an expert has claimed.
The app might be using people’s phones to gather data on what they are talking about, it has been claimed.
Facebook says that its app does listen to what’s happening around it, but only as a way of seeing what people are listening to or watching and suggesting that they post about it.
The feature has been available for a couple of years, but recent warnings from Kelli Burns, mass communication professor at the University of South Florida, have drawn attention to it.
Professor Burns has said That the tool appears to be using the audio it gathers not simply to help out users, but might be doing so to listen in to discussions and serve them with relevant advertising. She says that to test the feature, she discussed certain topics around the phone and then found that the site appeared to show relevant ads.
Though Professor Burns said she was not convinced that Facebook is listening in on conversations –
it may have been that she was searching for the same things that she chose to discuss around the phone – but she said that it wouldn't be a surprising move from the site.
it may have been that she was searching for the same things that she chose to discuss around the phone – but she said that it wouldn't be a surprising move from the site.
The claim chimes with anecdotal reports online that the site appears to show ads for things that people have mentioned in passing.
Facebook said that it does listen to audio and collect information from users – but that the two aren't combined, and that sounds heard around people aren't used to decide what appears in the app.
“Facebook does not use microphone audio to inform advertising or News Feed stories in any way,"
a spokesperson told The Independent.
"Businesses are able to serve relevant ads based on people’s interests and other demographic information, but not through audio collection.”
At the moment, the feature is only available in the US
Facebook says explicitly on its help pages that it doesn’t record conversations, but that it does use the audio to identify what is happening around the phone. The site promotes the feature as an easy way of identifying what you are listening to or watching, to make it easier and quicker to post about whatever’s going on.
https://www.youtube.com/watch?v=FqqILH7rdS0
If people want to use the feature that way, then they can start writing a post in the normal way. If it’s turned on, then it will start identifying what is being listened to or watching – at which point a little face with some sound waves next to it will appear.
If it identifies the sound successfully, then it will show a little “1” next to the face instead – users can then click that, select the thing they are watching or listening to, and then write the rest of the update.
“If your phone's microphone has trouble matching what you're listening to or watching, the room you're in may be loud or a commercial may be on,” according to Facebook’s help page.
“If this happens, tap, drag and release your screen to try a new match.”
Turning off the microphone in a phone’s settings is relatively easy, and since it can be done at the level of the operating system, doing so will mean that Facebook can’t turn it on even if it wanted to. It’s done on an iPhone by heading to the app’s settings, clicking through to privacy and switching the slider for microphone; on Android phones, head to settings and then privacy, and change the permissions that the Facebook app is given.The claims come after Belgian police warned citizens not to use Facebook's Reactions tool if they valued their privacy.
Facebook officially addressed the conspiracy theory about listening to your phone calls
45
Conspiracists, stand down
Facebook has shut down rumors that it uses your mobile device's microphone to eavesdrop on conversations so it can better target ads. In a statement issued on June 2nd, Facebook said it
"does not use your phone’s microphone to inform ads or to change what you see in News Feed."
The company says it only shows ads based on people's interests and other profile information.Facebook is responding directly to claims made by Kelli Burns, a professor of mass communications at University of South Florida. Burns told The Independent this week that she thought the company was secretly listening to its users' conversations, but had no concrete proof.
PEOPLE HAVE CLAIMED FACEBOOK EAVESDROPS ON ITS USERS FOR YEARS
Burns wasn't the first to float the theory, although her claims did provoke a new torrent of bombastic headlines. In fact, fears of Facebook eavesdropping has been bubbling around social media circles for quite some time. The logic is that Facebook has access to your microphone because users give it permission to listen when trying to use mobile app features like capturing video. It's not so farfetched then to think Facebook might be listening all the time — to what you talk about in person or on the phone with others — so it can plant stories in your News Feed and display ads related to what you were discussing. Devices like Amazon’s Echo definitively do listen all the time, unless muted.
THIS WOULD BE AN EGREGIOUS VIOLATION OF PRIVACY
Of course, this would be an egregious violation of privacy (and probably illegal). Facebook has since been forced to clarify that it listens to what you say only when you activate a microphone-specific feature.
"We only access your microphone if you have given our app permission and if you are actively using a specific feature that requires audio,"
the recent statement reads. "This might include recording a video or using an optional feature we introduced two years ago to include music or other audio in your status updates." The feature Facebook is referring to is designed to tag a music or television show in the background when you're writing a status. It requires you to opt-in and was marketed as similar to music-tagging service Shazam.
If you're paranoid, however, and really don't want Facebook listening to anything you say at any time, regardless of its supposed utility to advertisers, you can turn off the app's access to your microphone. In iOS, go to the Settings panel, find Facebook, and slide off the
"microphone" option. On Android, go to "Privacy and Safety"
in Settings, find the microphone section under the app permissions panel, and toggle off Facebook's access.
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